Terms
and Conditions.
About
Us Euphoria Sailing Ltd. is completely dedicated to your total
satisfaction. If you have any suggestions or comments please
email us using the link here.
Our Contact details:
Mail: Euphoria Sailing Ltd, 34 Eastlands Park, Bishopston,
Swansea, SA3 3DQ
Tel: 01792 234502 Mob: 0781 2774701
Email: info@euphoriasailing.com
Operational Address: Euphoria Sailing Ltd. Oxwich Beach Car
Park, Oxwich Beach, Gower, Swansea.
Making a purchase - Please e-mail your order to us - our online
shop is under development.
Terms and Conditions For Activities and Courses
Opening Times - 09.00hrs - 18.00hrs daily
You can book by email, post or telephone.
To help you find the right activity/course, please email or
telephone with your initial enquiry and we will endeavour to
find the right match for you.
Bookings cannot be accepted without the appropriate payment.
All activity/course and accomodation payments must be made
prior to arrival.
Payment
1. All bookings must be reserved by Euphoria Sailing receiving
the appropriate payment.
2. Payment of the activity/course fee in full is required for
any course at the time of booking.
3. Crossed cheques should be made payable to 'Euphoria Sailing
Ltd' and sent to Euphoria Sailing Ltd, 34 Eastlands Park, Bishopston,
Swansea, SA3 3DQ.
4. Payment can be made via phone with debit or credit cards.
Cancellations
By Client
1. All cancellations must be in writing or by email.
2. Your personal insurance may provide cover against certain
unavoidable cancellation.
3. If you cancel at least 8 weeks before the start of your
activity/course the full amount will be refunded.
4. If less than 8 weeks notice of cancellation is given after
full payment has been made for the activity/course, 80% of
your course fee is retained
5. If you cancel 2 weeks or less before the start of your course,
your fee is retained.
By Euphoria Sailing
1. Every attempt will be made to ensure your activity/course
actually runs. However, Euphoria Sailing reserves the right
to cancel a course at any time:
1.1 where it believes on reasonable grounds that cancellation
is necessary due to unsuitable conditions.
1.2 where numbers fail to reach a workable minimum.
2. Where an activity/course has to be cancelled, we'll offer
clients the following options:
2.1. a full refund of the activity/course fee paid will be
considered depending on the circumstances.
2.2. an alternative set of dates
Euphoria Sailing's liability does not extend beyond points
1- 2 above.
Safety
In addition to enjoyment and learning new skills, safety is
of paramount importance on all Euphoria Sailing's activities
and courses. Clearly, watersports and adventure activites
are hazardous by their nature and participants, parents or
guardians must accept that there are risks and the inevitable
bumps and scrapes which happen during the thrills and spills
of fast moving activities. To manage the risks so far as
we are able, Euphoria Sailing has a health and safety policy:
- only employ qualified experienced staff are employed
- a range of quality personal protective and safety equipment
for particitpants' comfort and safety is provided.
- up-to-date equipment for your activity/course is provided
- we teach to national governing body recommendations and guidelines
- we have robust management and safety systems which have been
inspected by approved bodies such as Adventure Activity Licensing
Authority (AALA), Royal Yacht Association (RYA)
- we reserve the right to modify or cancel an activity if it
is considered that there are unmanageable risks.
Terms and Conditions. Shop - Equipment Sales
About Us Euphoria Sailing Ltd. is completely dedicated to
your total satisfaction. If you have any suggestions or comments
please email us using the link here.
Our Contact details:
Mail: Euphoria Sailing Ltd, 34 Eastlands Park, Bishopston,
Swansea, SA3 3DQ
Tel: 01792 234502 Mob: 0781 2774701
Email: info@euphoriasailing.com
Operational Address: Euphoria Sailing Ltd. Oxwich Beach Car
Park, Oxwich Beach, Gower, Swansea.
Making a purchase - Please e-mail your order to us - our online
shop is under development.
Currency Accepted is £ Pounds
Sterling. If you are shopping from North America or anywhere
else, place your order and your
credit card company will convert the transaction from Pounds
Sterling to US Dollars or your own currency.
We can accept debit or credit cards. We do not charge for
any item until it is ready to ship. Backordered items are not
charged until they are shipped. You may send your credit card
information via phone, fax or mail.
Order Information
When confirmation of order is received, this is to indicate
that we have received your order. It does not indicate that
a contract exists between us. We will indicate acceptance
of your order, and hence a contract between us, when we send
you an invoice. We have included this term to protect us
in the case that a mistake has been made in pricing, we have
inadvertently under-priced goods, or we are no longer able
to supply a particular product for some reason. In the case
of a change of price, we will always contact you first to
ensure that the price is acceptable.
Delivery Schedule.
We will normally send your order to you in 7 business days
. International orders are generally received in under 28
days.
Back Orders If your item is not in stock, we will back order
for you. You will always be emailed with the option to cancel
your order if you would rather not wait.
Tax Charges
All orders are subject to VAT where applicable.
Privacy Policy
Euphoria Sailing Ltd. do not disclose buyers' information to
third parties other than when order details are processed
as part of the order fulfilment. In this case, the third
party will not disclose any of the details to any other third
party.
Returns Policy
Your rights to return goods are protected under the EU Distance
Selling Directive which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm